At Plain Community Connections, we are committed to providing a seamless and transparent experience for our customers. Our fulfillment process is straightforward and based on the publication of ads. Please review our fulfillment policy below:
Fulfillment Process
- Order Confirmation: Once you place an order in our website for a display or classified ad, you will receive an order confirmation email. This email will detail the ad information, including any specifics you’ve provided for the ad placement.
- Ad Publication: Fulfillment is considered complete when your ad is successfully published on our platform. Our team works diligently to ensure that all ads are published promptly, and any necessary revisions are completed in a timely manner.
- Timing: Ads are published in the starting the next publication date after your order is confirmed.
- Refunds and Cancellations: Since fulfillment occurs upon publication, cancellations or refunds are not applicable once the ad has been published. If the ad has not been published yet, please contact our support team to request a cancellation or modification.
- Stripe Compliance: In accordance with Stripe's payment processing rules, we ensure that fulfillment is completed as soon as the ad is published on our platform. Stripe's policies and our fulfillment practices are designed to provide transparency and ensure a secure and efficient transaction process.
If you have any questions or need assistance, please contact our support team at 717-545-7008.
Thank you for choosing Plain Community Connections for your advertising needs!
